Privacy policy

PRIVACY POLICY

Australian Workplace

1. Overview

Australian Workplace respects your privacy and is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose and store your personal information when you access our website, purchase products, or interact with our services.

By using our website or purchasing from us, you acknowledge that you have read and understood this Privacy Policy.

2. About Our Services

Australian Workplace provides:

  • digital products, including the Defensible Decisions™ (D2) Framework
  • advisory services relating to workplace decision-making
  • related resources and materials

We collect personal information only to the extent necessary to deliver these services.

3. What Personal Information We Collect

We may collect the following personal information:

Information you provide:

  • name
  • email address
  • phone number
  • billing information
  • organisation or business details
  • any information submitted through forms or enquiries

Transaction information:

  • purchase details
  • payment confirmation
  • order history

Automatically collected information:

  • IP address
  • device and browser information
  • website interaction data
  • cookies and analytics data

4. How We Collect Information

We collect personal information when you:

  • make a purchase
  • download resources or lead magnets
  • subscribe to communications
  • contact us or submit enquiries
  • interact with our website

Some information is collected automatically through cookies and similar technologies.

5. How We Use Your Information

We use personal information to:

  • process transactions and deliver products
  • provide customer support
  • communicate about purchases and services
  • send updates, insights or marketing communications (where you have consented)
  • improve our website and offerings
  • comply with legal obligations

6. Email Communications

If you subscribe or download resources:

  • you may receive emails relating to workplace decision-making, governance insights, and product updates

You can unsubscribe at any time using the link provided in emails.

7. Disclosure of Personal Information

We may disclose personal information to:

  • Shopify (our ecommerce platform)
  • payment providers (e.g. Shopify Payments, Stripe)
  • service providers supporting our operations (e.g. hosting, analytics, email platforms)

We do not sell your personal information.

8. Shopify and Third-Party Processing

Our website is hosted by Shopify, which may collect and process personal information to provide and improve its services.

Information you provide may be stored or processed outside Australia.

For more information, refer to Shopify’s privacy practices.

9. Overseas Disclosure

Some service providers may process data outside Australia.

Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy obligations.

10. Data Security

We take reasonable steps to protect your personal information from:

  • misuse
  • interference
  • loss
  • unauthorised access or disclosure

However, no system is completely secure.

11. Access and Correction

You may request access to or correction of your personal information by contacting us.

We will respond within a reasonable timeframe as required by law.

12. Your Rights

You may have rights to:

  • access your personal information
  • request correction
  • request deletion (where applicable)
  • manage communication preferences

We will not discriminate against you for exercising these rights.

13. Cookies and Analytics

We use cookies and analytics tools to:

  • understand how users interact with our website
  • improve performance and usability

You can manage cookies through your browser settings.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

15. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.

16. Changes to This Policy

We may update this Privacy Policy from time to time.

The current version will be published on our website.

17. Contact

Australian Workplace
Coffs Harbour NSW, Australia

For privacy enquiries, please contact us via the website or nominated contact channels.